ACCOUNT MANAGER

Are you a TikTok pro? Do you think Google Search is for boomers? Are you ready to join an ambitious team in an amazing office space where the coffee is strong, and the cookies are even better? If you’re nodding along, keep reading.

As we gear up for an exciting growth journey at INC Media, our performance agency, the Account Manager role is pivotal. You’ll be at the heart of driving campaigns to deliver great results, ensuring client satisfaction, and building long-lasting relationships from one campaign to the next. We believe the key to success is simple: talk the talk and walk the walk.

Still nodding? Let’s dive in!

Role Overview

In your role as an Account Manager, you will be pivotal in driving and optimizing our campaigns. Your main responsibility is to ensure the correct and efficient delivery of content to the right audience across various digital platforms. This involves daily communication with clients and influencers, as well as active work in our internal systems to set up structures and manage budgets for the clients you are responsible for. You will also support our budget goals and strategies through your involvement in delivery.

It is a diverse role, where you have the opportunity to grow, handle strategic yet fast-paced tasks, and use both brain and social skills to achieve results. Our client relationships are key – and you will be a big part of nurturing these.

Key Responsibilities
- Build and maintain strong client relationships, understanding their needs and business goals.
- Develop project plans for influencer marketing campaigns, considering client objectives, target audience, and budget constraints.
- Manage client partnerships through planning, budgeting, contracting, and forecasts.
- Proactively develop additional business initiatives for existing clients.
- Handle daily client and influencer communication efficiently and resolving issues.
- Execute campaigns from start to finish, ensuring all elements are delivered within deadlines and budget scope.
- Ensure relevant campaign KPIs are accurate, monitored, and met.
- Conduct post-project evaluations and follow-ups with clients.
- Conduct research and analysis to identify target audiences and market trends.
- Monitor performance metrics and provide regular reports to clients, highlighting results and recommendations.
- Work across internal departments to guarantee seamless collaboration.
- Network with contacts, influencers, and people relevant to our business.

Qualifications:
- Relevant postgraduate or professional degree in marketing and/or communication.
- Proven experience in influencer marketing from an agency or brand.
- Strong project management skills with the ability to multitask and prioritize competing deadlines.
- Excellent communication and interpersonal skills for collaborating with cross-functional teams, clients, and influencers.
- Proficiency in using campaign management software and analytics tools to track and measure campaign performance.
- Creative thinking and problem-solving abilities to develop innovative campaign ideas and solutions.

Personal Attributes:
- Entrepreneurial mindset with a willingness to learn and grow in a small but dedicated team.
- Strong drive and a proactive approach to work.

Candidates are reviewed continuously, please provide your application at your earliest convenience.